Privacy & retention

Information processed by this website

We collect your name, email, phone, US delivery address, selection notes and chosen products, along with your order reference, submission time and order totals. We use a session to protect checkout and display your order reference. Do not enter card details, passwords or confidential network information in notes.

Purpose and disclosure boundaries

We use your details to handle your order, confirm your selection, prevent accidental duplicate submissions and support follow-up. Order records are protected from public access. Hosting infrastructure may process connection information and access logs. Optional consent does not activate any analytics or advertising service; none is installed.

Precise retention and deletion

Unconverted order requests and associated notes are retained for 90 calendar days from submission, then reviewed for manual deletion. Deletion requests are handled within 30 calendar days of verification. If an order becomes a sale, legally required invoice, tax or dispute records may need to be kept separately. A deletion request cannot override mandatory recordkeeping.

Your controls and contact

To request access, correction or deletion, email [email protected] with your order reference and the email address used for your order. Do not send identity documents unless proportionate verification is requested. Clearing browser storage removes your local bag, saved details and preferences, but not an order already submitted. See the cookie policy for browser storage controls.